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Member Advisory Committee (MAC)
Member Advisory Committee (MAC)
Plan members, providers and other staff join to form the MAC. Together, we come up with ways to improve:
Our health care performance scores
Communication and care for members of different cultures and languages
Member outreach plans
Member education materials
Prevention programs
Member surveys
To make these improvements, MAC asks members for their input and opinions on:
Ease of access to health care
Quality of care and services
Future programs and activities
Member education materials
Who can join MAC
We’re always looking for help finding better ways to do things. To join MAC, you must be:
A member for at least the last 90 days
Able to attend meetings in person or by phone two to four times a year. (If you attend in person, you can get travel reimbursement.)
Learn more
Want to find out more about the Member Advisory Committee? Just call Member Services at 1-855-456-9126 (TTY: 711). We’re here for you 24 hours a day, seven days a week.