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    • Aetna Better Health® of New York

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    For members

    Health and wellness

    Aetna Better Health® of New York

    When you choose us as your Managed Long-Term Care (MLTC) health plan, you’re choosing care you can trust. It’s about bringing together what matters most to your health. Because healthier happens together®.

     

    We’re here for members who live in Brooklyn, Manhattan, Queens, the Bronx, Nassau County and Suffolk County. Not yet joined? Learn about becoming a member. Already joined? Get started with your new plan.

     

    Become a member  Get Started

    Find what you need

    Be as healthy as you can be. A wide range of benefits and services can help. You can get health care at home, help with your daily needs, support from the right specialists, and more. We’ll help you understand your coverage. And make sure you get the most from your benefits.

    Member portal

    To start, you’ll want to register for your Member Portal. You can also get the Aetna Better Health mobile app for iPhone® or Android™ to manage your health on the go.  

    • Download on the app store
    • Get it on google play

    Benefits in your plan 

    Learn about all your plan benefits, from vision and dental care to occupational therapy and social day care.

    Find a specialist

    You can see any specialist in our network as part of your MLTC coverage. Our providers range from speech therapists and audiologists to physical therapists and podiatrists.

    Care management

    You’ll be assigned a care management team led by a care manager. They’ll know all about your health conditions and how to help. They’ll make sure you get the right care at the right time and place.

    Keep your coverage Don’t lose your benefits 

    Renew every year

    You’ll need to renew your Medicaid coverage each year to keep your MLTC benefits. Learn more about how to keep your coverage.

     

    Learn how to renew

    Update contact info

    To keep your benefits, be sure to update your address if you move. Just visit the New York State Medicaid site. Or contact New York State Medicaid to update your contact details. You can reach them at 1-855-355-5777 (TTY: 1-800-662-1220). 

    Get help 

    Have questions? Contact us. Or call us at 1-855-456-9126 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. 

     

    Contact us

    Helpful info

     

    Find answers 

    Here are some common questions from other members like you. 

    Questions and answers

    Resources and services

    Get the support you need. Learn about resources and services you can use.

    Resources and services

    Health and wellness library

    Here, you’ll find tips about health and well-being, as well as how to get the most from your plan.

    Health and wellness

    Stay connected  

    Learn about upcoming events in your area and see our latest news.   

    News and events

    About us

    About us

    Aetna Better Health of New York is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues.

     

    Our national experience helps us do lots of good work in your community, where you live, work and play. And we’re proud to be your neighbor, working alongside you to make New York a great state. You can get the care you need to be as healthy as possible. And you can do it all close to home.

     

    Want to learn more about us? Check our general Aetna Better Health website.

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